Mask.ca (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, mask.ca. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, we may collect personal information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment details

b. Non-Personal Information

We also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit on our site
  • Time spent on our website

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and improve functionality.

2. How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers that assist us with website hosting, payment processing, shipping, and other essential services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena or protecting our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4. Your Choices and Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Request the deletion of your personal information
  • Opt-out of receiving marketing communications

To exercise these rights, please contact us at https://mask.ca/contact-us/.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: https://mask.ca/contact-us/